Improve customer satisfaction and generate more sales with the easy to use customer service tool from Belco
Live chat, social messaging, telephony and e-mail all in one inbox. The ingredients to form a well-oiled machine with your colleagues.
From now on you will never have to request the order or customer number again from your registered customers as soon as they contact you. You already know who is on the line.
We sync relevant information from your customers and visitors from the tools you already use.
We synchronize customer orders and display them in the customer card.
View the shopping cart contents of your customers, offer them help immediately and prevent shopping cart abandonment.
The entire interaction history is visible on the customer card. That way you know what was previously discussed by you and your colleagues.
Are you an ambitious entrepreneur with multiple web shops or sites and different shop platforms?
In Belco you can conveniently manage customer service from multiple shops in one place.
Whether you use Lightspeed, Magento or another system, we effortlessly combine everything into one dashboard.
Manage customer service together with your colleagues without duplicate answers or unread questions. Form an efficient team with Belco!
View who is engaged in which conversation in real-time, so you can avoid duplicate answers. Easy right? Now you can get started with the following question!
Keep overview by creating multiple inboxes for different teams, for example email support, returns or sales
New conversations automatically end up with the right person. Need to handover a conversation to your colleague? You can re-assign conversations with one click.
Need help from your colleague during your conversation with a customer? Just @mention them in a note to ask for help.
Easy installation. 14 days free trial. Cancel any time.